Discharge from behavioral health treatment is a significant milestone, but not always the end of a worker’s recovery journey. As providers, we have the responsibility to anticipate future stressors, equip our patients with coping strategies, and provide clear guidance for continued care if needed. Whether the injured worker is returning to full duty, transitioning to a new setting, or has reached Maximum Medical Improvement (MMI), discharge planning should always include forward-looking recommendations.

Over the past decade, the importance of behavioral health in injury recovery has gained traction in Workers’ Compensation. Yet stigma remains and many stakeholders continue to underestimate the value of timely, evidence-based behavioral health intervention. At ProMedView, we are committed to changing that. A core component of our strategy is the integration of standardized, validated assessment tools into the treatment process.

Return to Work (RTW) planning is a vital part of Workers’ Compensation care, especially for injured workers receiving behavioral health services. At ProMedView, behavioral health providers are specifically tasked with assessing psychological readiness for RTW, while the medical treatment team determines physical capacity and functional ability. This clear delineation of roles supports coordinated, interdisciplinary care and ensures that clinical recommendations remain within professional scope.

No-Show, Late Cancellation & Billing Policies
We understand that emergencies and disruptions happen. However, no-shows and cancellations with less than 24 hours’ notice present both clinical and billing challenges.